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Deborah MasseyMedicare & diabetic supply helpCall

Medicare help

Nobody explains Medicare the way you need it explained.

It is not that the information is hidden — it is that there is too much of it, it arrives at once, and none of it is written for the specific decision you are trying to make. Deborah sits down with your situation and talks you through it like a neighbor would.

What this is, and what it is not

  • It is a free, unhurried conversation about what is available to you.
  • It is a real person who will answer when you call back.
  • It is not medical advice — for that, always talk with your own doctor.
  • It is not a promise that anything will be approved or covered. The plan makes those decisions.

The situations that come up most

Turning 65, or new to Medicare

There is a window around your 65th birthday where your choices matter and the mail gets loud. Deborah will explain the parts of Medicare in plain English and what the deadlines mean for you.

Medicare Advantage

Advantage plans bundle things together but the networks and the co-pays vary a lot plan to plan. She will go through how your own doctors and prescriptions fit into the plans available where you live.

Original Medicare with a supplement

If you want to keep Medicare itself and add a Medigap policy plus drug coverage, she can walk through what that combination looks like and what it typically costs.

Prescriptions and drug coverage

Part D and the drug coverage inside Advantage plans are where people get surprised. Bring your medicine list and she will help you check how it is handled.

Your doctors and hospitals

The plan is only as good as whether the people treating you take it. Have the names handy and that gets checked first, not last.

You are helping a parent

A lot of calls come from a son or daughter sorting this out for a parent. That is fine — just make sure the person on the plan is available to give permission when the time comes.

A notebook, calendar, pen and reading glasses laid out on a cream linen surface

Not sure whether your question counts?

It does. Most people start with “I don't even know what to ask.” Send your name and number and Deborah will start the conversation from there.

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